Monday, September 14, 2009

Broadband Incident Report : : POTTERS BAR ATM NODE 3 : LOSS OF SERVICE : Reference 22404 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22404   Issue : FINAL  
  Detected Date: 14/09/2009   Detected Time: 13:28  
  Start Date: 14/09/2009   Start Time: 13:26  
  Actual Clear Date: 14/09/2009   Actual Clear Time: 16:37  
     
  Incident Headline: : POTTERS BAR ATM NODE 3 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change
This issue may have been due to
a Hardware Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0143801707020307402030760203112
02031140203115020311902031820203188
02032040203209020321002032110203213
02032150203218020322402032270203230
02032310203234020323502032730207159
02071680207209020722602072410207249
02072540207263020726602072720207275
02072810207286020728802072890207317
02073190207328020735402073590207372
02074190207424020743102074330207435
02074430207449020748302075020207503
02075150207561020758602076040207607
02076090207619020762402076250207681
02076830207684020768602076870207688
02076890207690020769102076920207697
02077000207704020772202077940207812
02078130207916020792302082010208202
02082030208208020820902082160208245
02082480208275020829202083400208341
02083420208343020834402083460208347
02083480208349020836402083650208369
02083710208372020837402083810208438
02084400208441020844202084440208445
02084460208447020844902084500208452
02084550208457020845802084920208621
02086320208731020881502088290208830
02088830208905020892202089310208967
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 14/09/2009 17:21

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