Broadband Incident Report : : MARLOW MUX 1 : LOSS OF SERVICE : Reference 22334 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22334		Issue :	FINAL
	Detected Date:	13/09/2009		Detected Time:	12:29
	Start Date:	13/09/2009		Start Time:	12:27
	Actual Clear Date:	13/09/2009		Actual Clear Time:	17:15
	Incident Headline:	: MARLOW MUX 1 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01628

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System Time Stamp: 13/09/2009 20:22