Broadband Incident Report : : COWES MUX 001 : PARTIAL LOSS OF SERVICE : Reference 22809 : Issue 4 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22809		Issue :	4
	Detected Date:	18/09/2009		Detected Time:	11:09
	Start Date:	18/09/2009		Start Time:	11:08
	Anticipated Clear Date:	18/09/2009		Anticipated Clear Time:	23:00
	Incident Headline:	: COWES MUX 001 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is on site carrying out further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01983

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System Time Stamp: 18/09/2009 18:31