Saturday, September 19, 2009

Broadband Incident Report : : COWES MUX 001 : PARTIAL LOSS OF SERVICE : Reference 22809 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22809   Issue : FINAL  
  Detected Date: 18/09/2009   Detected Time: 11:09  
  Start Date: 18/09/2009   Start Time: 11:08  
  Actual Clear Date: 19/09/2009   Actual Clear Time: 17:45  
     
  Incident Headline: : COWES MUX 001 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01983
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/09/2009 21:03

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