Broadband Incident Report : : MORVERN MSAN 301, STRONTIAN MUX 001 & SALEN MUX 101 : LOSS OF SERVICE : Reference 22761 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22761		Issue :	1
	Detected Date:	18/09/2009		Detected Time:	00:18
	Start Date:	18/09/2009		Start Time:	00:18
	Anticipated Clear Date:	18/09/2009		Anticipated Clear Time:	02:18
	Incident Headline:	: MORVERN MSAN 301, STRONTIAN MUX 001 & SALEN MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Due to the nature of this incident we are currently unable to identify any affected End Users. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01967

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Incident Manager - Automatic Mailer.
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System Time Stamp: 18/09/2009 00:32