Thursday, October 29, 2009

Broadband Incident Report : CULVERHOUSE MUX 101 : LOSS OF SERVICE : Reference 26253 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26253   Issue : 2  
  Detected Date: 29/10/2009   Detected Time: 21:55  
  Start Date: 29/10/2009   Start Time: 21:45  
  Anticipated Clear Date: 29/10/2009   Anticipated Clear Time: 23:56  
     
  Incident Headline: CULVERHOUSE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
02920190292021029202502920300292031
02920400292041029205902920630292065
0292067029204102920590292063
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/10/2009 22:58

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