Broadband Incident Report : NEWTONHILL MUX 101 : DEGRADED SERVICE : Reference 26111 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26111		Issue :	2
	Detected Date:	28/10/2009		Detected Time:	12:06
	Start Date:	28/10/2009		Start Time:	12:04
	Anticipated Clear Date:	28/10/2009		Anticipated Clear Time:	14:18
	Incident Headline:	NEWTONHILL MUX 101 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 14:15, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01569

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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/10/2009 14:23