Wednesday, October 28, 2009

Broadband Incident Report : NEWTONHILL MUX 101 : DEGRADED SERVICE : Reference 26111 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26111   Issue : 2  
  Detected Date: 28/10/2009   Detected Time: 12:06  
  Start Date: 28/10/2009   Start Time: 12:04  
  Anticipated Clear Date: 28/10/2009   Anticipated Clear Time: 14:18  
     
  Incident Headline: NEWTONHILL MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 14:15, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01569
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/10/2009 14:23

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