Broadband Incident Report : CULVERHOUSE MUX 101 : LOSS OF SERVICE : Reference 26253 : Issue 3 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26253		Issue :	3
	Detected Date:	29/10/2009		Detected Time:	21:55
	Start Date:	29/10/2009		Start Time:	21:45
	Anticipated Clear Date:	30/10/2009		Anticipated Clear Time:	02:15
	Incident Headline:	CULVERHOUSE MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 23.15, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0292019 0292021 0292025 0292030 0292031 0292040 0292041 0292059 0292063 0292065 0292067 0292041 0292059 0292063

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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/10/2009 23:40