Tuesday, October 27, 2009

Broadband Incident Report : EDINBURGH ATM NODE 12227 : PARTIAL DEGRADED SERVICE : Reference 25899 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25899   Issue : FINAL  
  Detected Date: 26/10/2009   Detected Time: 11:22  
  Start Date: 26/10/2009   Start Time: 11:20  
  Actual Clear Date: 27/10/2009   Actual Clear Time: 00:33  
     
  Incident Headline: EDINBURGH ATM NODE 12227 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to an Equipment Failure
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 27/10/2009 03:36

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