Broadband Incident Report : EDINBURGH ATM NODE 12227 : PARTIAL DEGRADED SERVICE : Reference 25899 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25899		Issue :	FINAL
	Detected Date:	26/10/2009		Detected Time:	11:22
	Start Date:	26/10/2009		Start Time:	11:20
	Actual Clear Date:	27/10/2009		Actual Clear Time:	00:33
	Incident Headline:	EDINBURGH ATM NODE 12227 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored. This issue may have been due to an Equipment Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 27/10/2009 03:36