Broadband Incident Report : : CULVERHOUSE MUX 101 : LOSS OF SERVICE : Reference 26253 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26253		Issue :	FINAL
	Detected Date:	29/10/2009		Detected Time:	21:55
	Start Date:	29/10/2009		Start Time:	21:45
	Actual Clear Date:	29/10/2009		Actual Clear Time:	23:15
	Incident Headline:	: CULVERHOUSE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Power Cycle This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0292019 0292021 0292025 0292030 0292031 0292040 0292041 0292059 0292063 0292065 0292067 0292041 0292059 0292063

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System Time Stamp: 30/10/2009 03:39