Thursday, October 29, 2009

Broadband Incident Report : : MILTON KEYNES EDGE ROUTE SWITCH 10 : PARTIAL LOSS OF SERVICE : Reference 26252 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26252   Issue : FINAL  
  Detected Date: 29/10/2009   Detected Time: 21:51  
  Start Date: 29/10/2009   Start Time: 21:49  
  Actual Clear Date: 29/10/2009   Actual Clear Time: 22:43  
     
  Incident Headline: : MILTON KEYNES EDGE ROUTE SWITCH 10 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Reboot of Software
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/10/2009 23:40

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