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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 31408 | Issue : | 3 | ||||
Detected Date: | 21/12/2009 | Detected Time: | 22:44 | ||||
Start Date: | 21/12/2009 | Start Time: | 22:41 | ||||
Anticipated Clear Date: | 22/12/2009 | Anticipated Clear Time: | 06:20 | ||||
Incident Headline: | : BIDFORD-ON-AVON MUX 101: LOSS OF SERVICE | ||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. | ||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 03:20, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 22/12/2009 04:50
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