Saturday, December 26, 2009

Broadband Incident Report : : HODDESDON MUX 101 : LOSS OF SERVICE : Reference 31672 : Issue 3 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31672   Issue : 3  
  Detected Date: 25/12/2009   Detected Time: 23:55  
  Start Date: 25/12/2009   Start Time: 23:50  
  Anticipated Clear Date: 26/12/2009   Anticipated Clear Time: 09:15  
     
  Incident Headline: : HODDESDON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored as of 06:15, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 26/12/2009 06:58

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