Friday, December 25, 2009

Broadband Incident Report : : MORETON IN MARSH MUX 101 : LOSS OF SERVICE : Reference 31664 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31664   Issue : 1  
  Detected Date: 25/12/2009   Detected Time: 17:55  
  Start Date: 25/12/2009   Start Time: 17:55  
  Anticipated Clear Date: 26/12/2009   Anticipated Clear Time: 10:00  
     
  Incident Headline: : MORETON IN MARSH MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: Unsafe to travel to Morton due to severe icy road conditions. An engineer will be tasked 26/12/09 in the morning during daylight hours.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01608
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 25/12/2009 20:42

No comments: