Wednesday, December 23, 2009

Broadband Incident Report : : EDGE SWITCH ROUTER ISSUES : ONGOING INVESTIGATIONS : Reference 30343 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30343   Issue : 3  
  Detected Date: 08/12/2009   Detected Time: 22:19  
  Start Date: 08/12/2009   Start Time: 22:15  
  Anticipated Clear Date: 23/12/2009   Anticipated Clear Time: 16:00  
     
  Incident Headline: : EDGE SWITCH ROUTER ISSUES : ONGOING INVESTIGATIONS  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: Network stability is currently maintained. Testing is continuing. Next update 5th January 2010.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 23/12/2009 16:35

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