Broadband Incident Report : : HODDESDON MUX 101 : LOSS OF SERVICE : Reference 31672 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31672		Issue :	1
	Detected Date:	25/12/2009		Detected Time:	23:55
	Start Date:	25/12/2009		Start Time:	23:50
	Anticipated Clear Date:	26/12/2009		Anticipated Clear Time:	01:50
	Incident Headline:	: HODDESDON MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 26/12/2009 01:02