Thursday, December 24, 2009

Broadband Incident Report : BIDFORD-ON-AVON MUX 101 : DEGRADED SERVICE : Reference 31508 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31508   Issue : 3  
  Detected Date: 23/12/2009   Detected Time: 09:35  
  Start Date: 23/12/2009   Start Time: 06:12  
  Anticipated Clear Date: 24/12/2009   Anticipated Clear Time: 16:00  
     
  Incident Headline: BIDFORD-ON-AVON MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01789
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/12/2009 14:41

No comments: