Saturday, December 26, 2009

Broadband Incident Report : MSIP : NATIONWIDE : 24 PERMANENT VIRTUAL CIRCUIT : LOSS OF SERVICE : Reference 31700 : Issue 5 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31700   Issue : 5  
  Detected Date: 26/12/2009   Detected Time: 13:52  
  Start Date: 26/12/2009   Start Time: 13:18  
  Anticipated Clear Date: 26/12/2009   Anticipated Clear Time: 19:07  
     
  Incident Headline: MSIP : NATIONWIDE : 24 PERMANENT VIRTUAL CIRCUIT : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:
Service has been restored as of 19:05, we are now monitoring for a stability period of 3 hours.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0120401224012530129801302
0137501380014050147501597
0162201722017450175401782
01793019320195202030100203221
02070640207231020723202072370207244
02072520207259020728702073410207370
02073730207394020743402074370207439
02074600207494020753402075980207734
02078350207854020828702087440208755
0208867020889302088940208898
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 26/12/2009 19:20

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