Broadband Incident Report : CULBOKIE MUX 101 : DEGRADED SERVICE : Reference 12313 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	12313		Issue :	FINAL
	Detected Date:	30/04/2010		Detected Time:	09:29
	Start Date:	30/04/2010		Start Time:	09:27
	Actual Clear Date:	06/05/2010		Actual Clear Time:	15:03
	Incident Headline:	CULBOKIE MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ---------------------------------- an Equipment Failure ---------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01349

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System Time Stamp: 06/05/2010 20:15