Friday, May 7, 2010

Broadband Incident Report : SCILLONIA MUX 101 : DEGRADED SERVICE : Reference 12874 : Issue 3 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12874   Issue : 3  
  Detected Date: 07/05/2010   Detected Time: 06:57  
  Start Date: 07/05/2010   Start Time: 06:55  
  Anticipated Clear Date: 07/05/2010   Anticipated Clear Time: 10:00  
     
  Incident Headline: SCILLONIA MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01720
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 07/05/2010 08:51

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