Sunday, May 2, 2010

Broadband Incident Report : HAMBLETON MUX 101 : LOSS OF SERVICE : Reference 12438 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12438   Issue : 3  
  Detected Date: 02/05/2010   Detected Time: 00:14  
  Start Date: 02/05/2010   Start Time: 00:14  
  Anticipated Clear Date: 02/05/2010   Anticipated Clear Time: 10:00  
     
  Incident Headline: HAMBLETON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01253
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/05/2010 03:47

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