Thursday, May 6, 2010

Broadband Incident Report : : HOMEGATEWAY 2 FOR REDCARE : LOSS OF SERVICE : Reference 12847 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12847   Issue : 2  
  Detected Date: 06/05/2010   Detected Time: 21:59  
  Start Date: 06/05/2010   Start Time: 21:56  
  Anticipated Clear Date: 06/05/2010   Anticipated Clear Time: 23:56  
     
  Incident Headline: : HOMEGATEWAY 2 FOR REDCARE : LOSS OF SERVICE  
     
  Incident Details: Earlier today an Incident was declared where we informed you that some of your Broadband End Users will have experienced a loss or slow throughput of Broadband Service. After further investigation there is no incident to report.  
  Progress Details:  
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 06/05/2010 22:24

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