Broadband Incident Report : SCILLONIA MUX 101 : DEGRADED SERVICE : Reference 12874 : Issue 5 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	12874		Issue :	5
	Detected Date:	07/05/2010		Detected Time:	06:57
	Start Date:	07/05/2010		Start Time:	06:55
	Anticipated Clear Date:	07/05/2010		Anticipated Clear Time:	13:00
	Incident Headline:	SCILLONIA MUX 101 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01720

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/05/2010 11:29