Wednesday, May 5, 2010

Broadband Incident Report : : ORFORD MUX 001 : LOSS OF SERVICE : Reference 12563 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12563   Issue : FINAL  
  Detected Date: 04/05/2010   Detected Time: 11:00  
  Start Date: 04/05/2010   Start Time: 10:56  
  Actual Clear Date: 04/05/2010   Actual Clear Time: 23:20  
     
  Incident Headline: : ORFORD MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to
a cable fault.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01394
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 05/05/2010 00:12

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