Broadband Incident Report : CANARY WHARF MSAN 302 : DEGRADED SERVICE : Reference 35918 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	35918		Issue :	FINAL
	Detected Date:	22/12/2010		Detected Time:	05:43
	Start Date:	22/12/2010		Start Time:	05:41
	Actual Clear Date:	22/12/2010		Actual Clear Time:	14:25
	Incident Headline:	CANARY WHARF MSAN 302 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203069 0203222 0207001 0207005 0207068 0207093 0207165 0207168 0207366 0207510 0207515 0207517 0207519 0207531 0207536 0207537 0207538 0207719 0207987

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 22/12/2010 14:48