Broadband Incident Report : READING 3 EDGE ROUTE SWITCH 15 : LOSS OF SERVICE : Reference 35773 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	35773		Issue :	2
	Detected Date:	21/12/2010		Detected Time:	09:29
	Start Date:	21/12/2010		Start Time:	09:26
	Anticipated Clear Date:	21/12/2010		Anticipated Clear Time:	11:26
	Incident Headline:	READING 3 EDGE ROUTE SWITCH 15 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 21/12/2010 09:56