Broadband Incident Report : : ROSS ON WYE NODE 10060 : PARTIAL LOSS OF SERVICE : Reference 35962 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	35962		Issue :	FINAL
	Detected Date:	22/12/2010		Detected Time:	11:20
	Start Date:	22/12/2010		Start Time:	11:12
	Actual Clear Date:	22/12/2010		Actual Clear Time:	13:37
	Incident Headline:	: ROSS ON WYE NODE 10060 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01600 01989

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System Time Stamp: 22/12/2010 14:16