Broadband Incident Report : : ESR3 SHEFFIELD 3 : LOSS OF SERVICE : Reference 36151 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	36151		Issue :	FINAL
	Detected Date:	24/12/2010		Detected Time:	00:34
	Start Date:	24/12/2010		Start Time:	00:31
	Actual Clear Date:	24/12/2010		Actual Clear Time:	03:00
	Incident Headline:	: ESR3 SHEFFIELD 3 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Configuration This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 24/12/2010 03:41