Tuesday, December 21, 2010

Broadband SERIOUS Incident Report : READING 3 EDGE ROUTE SWITCH 15 : LOSS OF SERVICE : Reference 35773 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband SERIOUS Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 35773   Issue : 3  
  Detected Date: 21/12/2010   Detected Time: 09:29  
  Start Date: 21/12/2010   Start Time: 09:26  
  Anticipated Clear Date: 21/12/2010   Anticipated Clear Time: 11:26  
     
  Incident Headline: READING 3 EDGE ROUTE SWITCH 15 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0117301179011830118901202
0120801225012350124201243
0125201256012640127101275
0127601278012850130501326
0134401392013950140301404
0145201458014830148801489
0149101494015030156601590
0160801626016280163501672
0172201726017360175201753
0176901793018030182301840
0184401865018690187201884
019340193501962019800239241
01980
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 21/12/2010 10:29

No comments: