Monday, December 20, 2010

Broadband Incident Report : : THAME MUX 101 & LONG CRENDON MUX 101 : LOSS OF SERVICE : Reference 35672 : Issue 5 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 35672   Issue : 5  
  Detected Date: 20/12/2010   Detected Time: 15:38  
  Start Date: 20/12/2010   Start Time: 15:37  
  Anticipated Clear Date: 21/12/2010   Anticipated Clear Time: 01:30  
     
  Incident Headline: : THAME MUX 101 & LONG CRENDON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is on site carrying out further diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01844
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/12/2010 23:16

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