Saturday, January 15, 2011

Broadband Incident Report : HAWICK MUX 302 : TRANSMISSION FAILURE : Reference 1647 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1647   Issue : 1  
  Detected Date: 15/01/2011   Detected Time: 04:26  
  Start Date: 15/01/2011   Start Time: 04:24  
  Anticipated Clear Date: 15/01/2011   Anticipated Clear Time: 07:00  
     
  Incident Headline: HAWICK MUX 302 : TRANSMISSION FAILURE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is now on site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01450
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 15/01/2011 05:33

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