****SPAM:6.4**** Broadband SERIOUS Incident Report : : BIRMINGHAM NODE 10185: PARTIAL LOSS OF SERVICE : Reference 707 : Issue FINAL :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	707		Issue :	FINAL
	Detected Date:	09/01/2011		Detected Time:	22:51
	Start Date:	09/01/2011		Start Time:	22:16
	Actual Clear Date:	09/01/2011		Actual Clear Time:	23:35
	Incident Headline:	: BIRMINGHAM NODE 10185: PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a software switchover. This issue may have been due to an equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01132 01142 01158 01159 01162 01163 01179 01189 01204 01205 01206 01208 01209 012120 012121 012123 012124 012125 012131 012132 012133 012134 012135 012136 012137 012141 012142 012143 012144 012145 012146 012147 012148 012150 012151 012152 012153 012155 012156 012158 012160 012161 012162 012163 012164 012166 012168 012169 012170 012171 012173 012174 012178 01223 01224 01225 01226 01229 01236 01237 01239 01242 01244 01246 01249 01252 01253 01254 01255 01257 01260 01267 01269 01270 01274 01275 01276 01278 01279 01280 01283 01285 01286 01291 01292 01294 01295 01296 01297 01299 01302 01304 01320 01323 01326 01327 01329 01332 01344 01349 01352 01353 01364 01366 01367 01373 01376 01384 01386 01389 01392 01394 01395 01405 01406 01407 014144 014155 014163 014164 014176 014177 014181 014188 01422 01423 01427 01432 01434 01436 01437 01442 01443 01446 01451 01452 01453 01454 01455 01458 01460 01472 01475 01476 01480 01484 01488 01492 01494 01495 01497 01505 01507 01509 015125 015132 015134 015135 015142 015143 015149 015164 015165 01522 01526 01527 01530 01531 01535 01536 01538 01543 01544 01545 01546 01547 01554 01555 01558 01559 01562 01564 01565 01568 01570 01572 01582 01588 01594 01597 01600 01603 01604 01606 01608 016132 016133 016149 016162 016164 016165 016173 016176 016179 016181 016183 016194 016197 01623 01625 01626 01629 01630 01631 01633 01635 01636 01639 01646 01647 01652 01654 01656 01666 01670 01672 01673 01675 01676 01684 01685 01686 01691 01692 01694 01695 01698 01704 01706 01709 01724 01733 01736 01743 01744 01745 01746 01749 01752 01753 01754 01756 01758 01761 01763 01765 01772 01773 01777 01780 01782 01785 01788 01789 01792 01793 01795 01805 01823 01824 01827 01829 01840 01842 01854 01858 01865 01872 01873 01874 01883 01884 01886 01888 01889 01895 01900 01902 01905 01908 01909 019126 019138 01920 01922 01924 01925 01926 01928 01933 01934 01938 01939 01942 01945 01947 01948 01949 01952 01954 01963 01969 01970 01971 01974 01978 01982 01984 01989 01993 01994 0207275 0207380 0207383 0207387 0207791 0208427 0208554 0208591 0208692 0208759 0208861 0208863 0239225 0239234 0239236 0239242 0239243 0239245 0239247 0239248 0239249 0239261 0239264 0239271 0239275 0247622 0247623 0247625 0247626 0247627 0247632 0247633 0247634 0247635 0247636 0247637 0247638 0247639 0247641 0247643 0247644 0247645 0247649 0247652 0247655 0247659 0247660 0247661 0247662 0247663 0247664 0247665 0247667 0247669 0247671 0247672 0247673 0247674 0247676 0247683 0247684 0284372 0288774 0289181 0289182 0289447 0292016 0292019 0292020 0292021 0292022 0292023 0292025 0292030 0292031 0292033 0292034 0292037 0292038 0292039 0292040 0292041 0292045 0292046 0292047 0292048 0292049 0292051 0292052 0292054 0292059 0292061 0292062 0292063 0292064 0292065 0292066 0292068 0292069 0292070 0292071 0292072 0292073 0292074 0292075 0292076 0292077 0292079 0292080 0292083 0292084 0292085 0292086 0292088 LLCM0 LLEA0 LLEM0 LLLC0 LLLS0 LLLV0 LLLW0 LLMR0 LLMY0 LLND0 LLNI0 LLSD0 LLSL0 LLSM0 LLSS0 LLSW0 LLTH0 LLWM0 LLWN0 LLWR0

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System Time Stamp: 10/01/2011 00:22