Thursday, January 13, 2011

Broadband Incident Report : ROYSTON MUX 101 : LOSS OF SERVICE : Reference 1354 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1354   Issue : 1  
  Detected Date: 13/01/2011   Detected Time: 13:20  
  Start Date: 13/01/2011   Start Time: 13:17  
  Anticipated Clear Date: 13/01/2011   Anticipated Clear Time: 15:17  
     
  Incident Headline: ROYSTON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.
Details of affected end users can be found on Broadband Customer Reporting.
Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01226
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/01/2011 13:38

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