Broadband Incident Report : HENHAM ADSL 101 : LOSS OF SERVICE : Reference 1536 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1536		Issue :	FINAL
	Detected Date:	14/01/2011		Detected Time:	10:59
	Start Date:	14/01/2011		Start Time:	10:55
	Actual Clear Date:	14/01/2011		Actual Clear Time:	12:10
	Incident Headline:	HENHAM ADSL 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01279

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System Time Stamp: 14/01/2011 13:00