Tuesday, January 11, 2011

Broadband Incident Report : : ERX11.BIRMINGHAM3 : DEGRADED SERVICE : Reference 1019 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1019   Issue : FINAL  
  Detected Date: 11/01/2011   Detected Time: 17:03  
  Start Date: 11/01/2011   Start Time: 17:03  
  Actual Clear Date: 11/01/2011   Actual Clear Time: 17:35  
     
  Incident Headline: : ERX11.BIRMINGHAM3 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
----------------------------------
Reboot Of Application
-----------------------------------

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0134801432014430145201994
02476220247623024762502476260247627
024765202476550247663LLCM0To Fo
024765202476550247663
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 11/01/2011 18:14

No comments: