Thursday, January 13, 2011

Broadband Incident Report : : ROYSTON MUX 101 : LOSS OF SERVICE : Reference 1354 : Issue 4 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1354   Issue : 4  
  Detected Date: 13/01/2011   Detected Time: 13:20  
  Start Date: 13/01/2011   Start Time: 13:17  
  Anticipated Clear Date: 13/01/2011   Anticipated Clear Time: 19:15  
     
  Incident Headline: : ROYSTON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: An Engineer is on site carrying out further diagnostics.Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01226
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/01/2011 18:26

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