Broadband Incident Report : : BRIDPORT ATM NODE 11037 : PARTIAL DEGRADED SERVICE : Reference 828 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	828		Issue :	2
	Detected Date:	07/01/2014		Detected Time:	14:54
	Start Date:	07/01/2014		Start Time:	14:54
	Anticipated Clear Date:	07/01/2014		Anticipated Clear Time:	18:30
	Next Update Date:	07/01/2014		Next Update Time:	18:00
	Incident Headline:	: BRIDPORT ATM NODE 11037 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Please note headline and impact change, This has now been proved to a faulty card on the ATM node. The card will be reset by the operational team. Next update will be when the card reset is complete.
	Dialling Codes Affected:	01308

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