Friday, January 10, 2014

Broadband Incident Report : : EDINBURGH NODE 12028 : PARTIAL LOSS OF SERVICE : Reference 1141 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1141   Issue : FINAL  
  Detected Date: 09/01/2014   Detected Time: 23:05  
  Start Date: 09/01/2014   Start Time: 22:55  
  Actual Clear Date: 09/01/2014   Actual Clear Time: 23:22  
     
  Incident Headline: : EDINBURGH NODE 12028 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 23.22 after a remote reset was performed. Service has been monitored for a period to confirm stability.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0122401228012290128901292
0133401387014290143601444
0147501479014960150501539
0159201595016510166101665
0167001671016970177901798
018470189601912701912801946
0282568028282602828270288289LLLS0
028282602828270288289
 
  Duration: 0 days 00 hours 27 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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