Broadband Incident Report : : EDINBURGH NODE 12028 : PARTIAL LOSS OF SERVICE : Reference 1141 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1141		Issue :	2
	Detected Date:	09/01/2014		Detected Time:	23:05
	Start Date:	09/01/2014		Start Time:	22:55
	Anticipated Clear Date:	10/01/2014		Anticipated Clear Time:	01:00
	Next Update Date:	10/01/2014		Next Update Time:	01:00
	Incident Headline:	: EDINBURGH NODE 12028 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Service fully restored at 23.22 after a remote reset was performed. Service will be monitored for a period to confirm stability.
	Dialling Codes Affected:	01224 01228 01229 01289 01292 01334 01387 01429 01436 01444 01475 01479 01496 01505 01539 01592 01595 01651 01661 01665 01670 01671 01697 01779 01798 01847 01896 019127 019128 01946 0282568 0282826 0282827 0288289 LLLS0 0282826 0282827 0288289

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.