Friday, January 9, 2015

Broadband Incident Report : : SCOTLAND MULTIPLE MUXS MUX : LOSS OF SERVICE : Reference 1078 : Issue 14 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1078   Issue : 14  
  Detected Date: 09/01/2015   Detected Time: 07:59  
  Start Date: 09/01/2015   Start Time: 07:57  
  Anticipated Clear Date: 09/01/2015   Anticipated Clear Time: 10:54  
  Next Update Date: 09/01/2015   Next Update Time: 10:54  
     
  Incident Headline: : SCOTLAND MULTIPLE MUXS MUX : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Fault diagnosis is ongoing.  
  Dialling Codes Affected:
0135001397014450145601466
0147101478015200154601549
0157101631016800170001764
0177001847018510185401863
01866018870196701997To Fo
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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