Tuesday, July 17, 2007

Broadband Incident Report : AINTREE MUX 102 : LOSS OF SERVICE : Reference 17486 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17486   Issue : 1  
  Detected Date: 17/07/2007   Detected Time: 03:05  
  Start Date: 17/07/2007   Start Time: 03:00  
  Anticipated Clear Date: 17/07/2007   Anticipated Clear Time: 03:10  
     
  Incident Headline: AINTREE MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of ADSL Service.




 
  Progress Details: Service has been restored by completing a remote reset. This issue may have been due to an equipment fault.

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
015122015128015129015147015152
015153015128015129015147
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 17/07/2007 03:40

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