Tuesday, July 17, 2007

Broadband Incident Report : : BROMLEY MSAN 303 & MUX 3 AND BECKENHAM MUX 101 : LOSS OF SERVICE : Reference 17544 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17544   Issue : FINAL  
  Detected Date: 17/07/2007   Detected Time: 14:25  
  Start Date: 17/07/2007   Start Time: 14:25  
  Actual Clear Date: 17/07/2007   Actual Clear Time: 21:05  
     
  Incident Headline: : BROMLEY MSAN 303 & MUX 3 AND BECKENHAM MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a

fibre repair

a Micro bend in fibre

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
02031210203236020325402082490208289
02082900208313020832502084020208460
02084640208466020863902086500208658
020866302086950208650
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 17/07/2007 21:49

No comments: