Broadband Incident Report : LONGFIELD MUX 101: DEGRADED SERVICE : Reference 17735 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17735		Issue :	FINAL
	Detected Date:	19/07/2007		Detected Time:	21:05
	Start Date:	19/07/2007		Start Time:	21:04
	Actual Clear Date:	19/07/2007		Actual Clear Time:	23:25
	Incident Headline:	LONGFIELD MUX 101: DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01474

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/07/2007 23:40