Thursday, July 19, 2007

Broadband Incident Report : ALSAGER MUX 001 AND 002 : DEGRADED SERVICE : Reference 17706 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17706   Issue : FINAL  
  Detected Date: 19/07/2007   Detected Time: 15:01  
  Start Date: 19/07/2007   Start Time: 15:01  
  Actual Clear Date: 19/07/2007   Actual Clear Time: 16:40  
     
  Incident Headline: ALSAGER MUX 001 AND 002 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of ADSL Service.




 
  Progress Details: Service has been restored.

This issue may have been due to a Fibre Fault
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BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01270
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/07/2007 17:03

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