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| BT Wholesale - Broadband Incident Report | |||||||
| Please read the following incident report as it could have an impact on some of your end users | |||||||
| BT Incident Reference: | 17706 | Issue : | FINAL | ||||
| Detected Date: | 19/07/2007 | Detected Time: | 15:01 | ||||
| Start Date: | 19/07/2007 | Start Time: | 15:01 | ||||
| Actual Clear Date: | 19/07/2007 | Actual Clear Time: | 16:40 | ||||
| Incident Headline: | ALSAGER MUX 001 AND 002 : DEGRADED SERVICE | ||||||
| Incident Details: | Some of your Broadband End Users may have experienced a loss of ADSL Service. | ||||||
| Progress Details: | Service has been restored. This issue may have been due to a Fibre Fault ----------------------------------- BT regrets any inconvenience this may have caused. | ||||||
| Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/07/2007 17:03
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