Broadband Incident Report : BIRMINGHAM VICTORIA MUX 102 : DEGRADED SERVICE : Reference 17425 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17425		Issue :	FINAL
	Detected Date:	16/07/2007		Detected Time:	14:33
	Start Date:	16/07/2007		Start Time:	14:33
	Actual Clear Date:	16/07/2007		Actual Clear Time:	15:10
	Incident Headline:	BIRMINGHAM VICTORIA MUX 102 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	012120 012124 012162 012168 012169 012175 012176 012177 012168

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System Time Stamp: 16/07/2007 15:25