Broadband Incident Report : : HENGOED MUX 001 AND MUX 301 : LOSS OF SERVICE : Reference 17678 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17678		Issue :	FINAL
	Detected Date:	19/07/2007		Detected Time:	11:23
	Start Date:	19/07/2007		Start Time:	11:23
	Actual Clear Date:	19/07/2007		Actual Clear Time:	15:16
	Incident Headline:	: HENGOED MUX 001 AND MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01443

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System Time Stamp: 19/07/2007 15:49