Monday, July 16, 2007

Broadband Incident Report : : HARLESDEN NODE 06224 : PARTIAL LOSS OF SERVICE : Reference 17387 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17387   Issue : 1  
  Detected Date: 16/07/2007   Detected Time: 00:44  
  Start Date: 16/07/2007   Start Time: 00:31  
  Anticipated Clear Date: 16/07/2007   Anticipated Clear Time: 00:36  
     
  Incident Headline: : HARLESDEN NODE 06224 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss or degradation of ADSL Service.



 
  Progress Details: Service has been restored by completing a

Card Change

This issue may have been due to

a Hardware Failure


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
02030670203110020313202031840203249
02032550207854020814102081770208222
02082480208354020835702084000208537
02085660208576020862102087230208728
02087350208740020874202087430208746
02087490208752020876202088100208811
02088340208896020893002089320208991
0208992020899302089970208998
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 16/07/2007 00:54

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