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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | |||||||||||||||||||||||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||||||||||||||||||||||||||||||||
BT Incident Reference: | 17387 | Issue : | 1 | ||||||||||||||||||||||||||||||||||||||||||
Detected Date: | 16/07/2007 | Detected Time: | 00:44 | ||||||||||||||||||||||||||||||||||||||||||
Start Date: | 16/07/2007 | Start Time: | 00:31 | ||||||||||||||||||||||||||||||||||||||||||
Anticipated Clear Date: | 16/07/2007 | Anticipated Clear Time: | 00:36 | ||||||||||||||||||||||||||||||||||||||||||
Incident Headline: | : HARLESDEN NODE 06224 : PARTIAL LOSS OF SERVICE | ||||||||||||||||||||||||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users may have experienced a loss or degradation of ADSL Service. | ||||||||||||||||||||||||||||||||||||||||||||
Progress Details: | Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused. | ||||||||||||||||||||||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/07/2007 00:54
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