Friday, July 20, 2007

Broadband Incident Report : : IPSWICH MSAN 301: DEGRADED SERVICE : Reference 17795 : Issue 2 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17795   Issue : 2  
  Detected Date: 20/07/2007   Detected Time: 13:27  
  Start Date: 20/07/2007   Start Time: 13:27  
  Anticipated Clear Date: 20/07/2007   Anticipated Clear Time: 15:27  
     
  Incident Headline: : IPSWICH MSAN 301: DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.
A reboot has been carried out and is currently back in service.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01473
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/07/2007 13:55

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