Thursday, August 9, 2007

Broadband Incident Report : BIRMINGHAM ATM NODE 10185 : PARTIAL LOSS OF SERVICE : Reference 19577 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19577   Issue : 2  
  Detected Date: 09/08/2007   Detected Time: 09:42  
  Start Date: 09/08/2007   Start Time: 09:42  
  Anticipated Clear Date: 09/08/2007   Anticipated Clear Time: 12:03  
     
  Incident Headline: BIRMINGHAM ATM NODE 10185 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service



 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

BT has engaged its software engineers to carry out further diagnostics.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
012124012143012147012150012151
012152012155012160012162012168
012169012173012174012177012178
01676012173012174012177
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/08/2007 11:06

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