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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||
BT Incident Reference: | 19573 | Issue : | 2 | |||||||||||||||||
Detected Date: | 09/08/2007 | Detected Time: | 09:56 | |||||||||||||||||
Start Date: | 09/08/2007 | Start Time: | 09:54 | |||||||||||||||||
Anticipated Clear Date: | 09/08/2007 | Anticipated Clear Time: | 11:54 | |||||||||||||||||
Incident Headline: | WAPPING MUX 1 : LOSS OF SERVICE | |||||||||||||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service. | |||||||||||||||||||
Progress Details: | The difficulties have now been rectified and service has been restored. However, we are monitoring stability for a period of 30 minutes. | |||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 09/08/2007 10:52
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