Thursday, August 9, 2007

Broadband Incident Report : WAPPING MUX 1 : LOSS OF SERVICE : Reference 19573 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19573   Issue : 2  
  Detected Date: 09/08/2007   Detected Time: 09:56  
  Start Date: 09/08/2007   Start Time: 09:54  
  Anticipated Clear Date: 09/08/2007   Anticipated Clear Time: 11:54  
     
  Incident Headline: WAPPING MUX 1 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: The difficulties have now been rectified and service has been restored.

However, we are monitoring stability for a period of 30 minutes.
 
  Dialling Codes Affected:
02032170203246020726502074800207481
02074880207553020768002077020207709
0207488020755302076800207702
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/08/2007 10:52

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